Infinites By Demand service gives the assurance of a flexible service, with guaranteed response times without the commitment of a contract. It allows you to decide what is critical, and when you need it fixed. We offer two types of service:
On-Site Repair
Depending on the response, the customer selects an engineer attends the problem next day or within three days.
For equipment taken to the workshop a loan item can be provided (at an extra charge) and a quotation is done for the repair charge to include labour and parts.
Carry In Service (Workshop)
Equipment can be delivered or collected for repair in the Workshop.
Again, a quotation is done to include parts and labour before we proceed with the repair.
Costs
Charges vary depending on the response time required. The callout charge includes the first hour of labour, subsequent hours are charged at a lower fixed rate. Workshop charges are based on an hourly rate with a minimum charge of one hour.
