There is a shortage of skilled, competent and qualified IT technicians to support in-house systems. The shortage makes it difficult and expensive to hire and retain IT professionals.
The Outsourced IT support service relieves you of the burden of finding and keeping key IT skills. The service is flexible enough to enable you to fill the skills gap throughout the whole range of qualifications and experience, from senior IT consultants so the correct solutions are chosen and implemented correctly to the desktop support engineer who provides assistance to your users on a day to day basis.
The Service
You tell us your aims and we select the appropriately trained and qualified IT professional (s) from our technical and management staff. You will have the opportunity to meet with those chosen to confirm that their knowledge and personal approach fit your expectations.
The selected expert(s) are then assigned to you on a fulltime or part time basis. During this time they perform the range of activities that have been agreed, and report progress to you directly. Of course, they have access to all of Infinites resources and expertise when required.
The Benefits
You can use this service for anything from filling a short-term absence amongst your staff through to, in effect, gaining a part-time IT department without the long-term employment commitment.
The benefits are:
- Immediate access to professional expertise
- No long-term employment commitment
- Easy access to Infinte Technolgy's backup resources and no need to worry about professional development or training
- Access to a range of skill. If you need, we can provide a mix of professionals able to deal with your full range of needs and systems
