Communication is the key to successful business. With many communications channels available (email, telephony, mobile) organisations require systems that are capable of managing multiple channels of communications in order to provide excellent levels of customer service to their customers and stakeholders.
Voice over IP means voice and data running over one network. By simplifying your phone and data network by converging them on to a single IP network you can benefit from reduced telephone and infrastructure costs, increased mobility and resilience.
Infinite are at the forefront of the convergence market, exploiting the latest technologies and delivering tailored communications solutions to our customers' individual voice and data requirements.
We have specific expertise in IP Telephony, VoIP, voice and converged voice and data solutions for remote workers. If you are considering upgrading your telephone system, adding additional users to your existing system, our IP Telephony and Convergence Solutions from Avaya provide an infrastructure that increases productivity, performance, quality of service and reduces costs.
Avaya
Avaya is the world’s leader in secure and reliable IP telephony systems and services. With the convergence of voice and data communications with business applications, Avaya helps customers leverage existing and new networks to achieve superior business results.
Avaya IP Office
An Avaya IP Office telephone system is an all in one solution for small to mid-sized organisations (up to 360 users) Due to its modular design IP Office is specifically designed to meet the needs of home offices, standalone business locations, and networked branch and head offices. Use it as a voice solution, employing either IP telephony or combine it with your existing telephony systems.
Use it as a data solution to deliver networking capability on its own or as a converged solution – voice and data – all with one central management point.
IP office helps improve productivity. It has some sophisticated applications built in such as integrating messaging, voicemail and auto attendant helping to manage calls and messages more efficiently. Support for remote workers means that home and mobile workers can work out of the office as effectively as in the office.
